Information We Collect

We collect personal information when you make a booking, contact us, or use our website. The types of information we may collect include:

• Personal Information: Name, email address, phone number, postal address, and payment details (e.g., credit card number).

• Booking Details: Dates of stay, number of guests, and special requests.

• Website Usage Information: IP address, browser type, operating system, pages visited, and cookies (as outlined below).

How We Use Your Information

The information we collect is used to:

• Process your booking and provide the services you request.

• Communicate with you regarding your reservation, including confirmation, pre-arrival details, and post-stay feedback requests.

• Improve our services and website functionality based on your feedback and usage patterns.

• Send promotional offers, news, and updates (if you have opted-in to receive such communications).

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

• Third-Party Service Providers: We may share your personal details with trusted third-party providers who assist in operating our business, such as payment processors, booking platforms, and cleaning services.

• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (e.g., to comply with a subpoena or court order).

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our website. These may be used to:

• Improve site navigation and user experience.

• Remember preferences or login details.

• Track website usage for analytics purposes.

You can choose to disable cookies through your browser settings, but please note that this may affect some functionality on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption technology, and restricted access to sensitive data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After that, we will securely delete or anonymize your data.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in any email or by contacting us directly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: legal.dpt@mojorated.com

• Phone: +30 210 6619790

Consent to Privacy Policy

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.